The Ontario Association of Distress Centres
Name of Organization
Type of Organization
Non-profit
Delivery Method
Online
Languages
English
Organization Mission

DCs offer instant support and a variety of services to their communities and are a place where you can find a listening ear for anyone who is feeling lonely, depressed, is struggling with suicidal ideation, or who is otherwise in need of support. Most centres operate 24 hours a day, 7 days a week, and may include suicide survivor programs, LGBTQ+ friendly services, support services for youth, telephone call-out programs for seniors and other vulnerable populations, mental health crisis lines, and more.

Our service is virtual and offered through online chat and text. https://na0messaging.icarol.com/ConsumerRegistration.aspx?org=66184&pid=55&cc=en-US

Contact Information
PO Box 40115, Ontario (ON) N2J 4V1
Organization phone number
Contact Name
Neta Gear
Contact phone number
Organization website URL
Contact email address
Organization email address
Geographic zones of services
Provincial
Choose location
Canada, Ontario (ON)
Locations
Choose provinces you serve
Ontario (ON)
Are you offering specific services to these groups? (You can choose multiple)
LGBTQ2+ individuals, Other
If other, specify group
Suicide survivors, Youth, Seniors
Services
Services
Health, Income Support and Employment
Income Support and Employment Categories
Employment
Health Categories
Mental Health Support Services
Employment Sub-categories Services
Volunteer Training
Mental Health Support Services Sub-categories Services
Therapy Referrals, Talklines/Warmlines, Text Based Counselling Services
Specify Services

>Distress Centres (DCs) across Ontario offer real-time support and a variety of other services that address the needs of their communities.
>DCs provide their listening and referral services for free, primarily through highly trained and committed volunteers who are knowledgeable individuals who are dedicated to ensuring that the highest levels of support and innovation in service provision are offered to their communities.
>ONTX responders are trained in contacting the appropriate emergency services.
>In everything we do here at Distress and Crisis Ontario (DCO) we aim to provide advocacy for our Members and the distress/crisis sector, training for volunteers and leadership, and to foster networking among Member centres to allow for partnerships and growth among the sector.

Methodologies
Specify Methods

>Online chat and/or text
>Referrals
>Training for volunteers
>Training for crisis management

Forums
Choose forum
Ontario (ON)
Ontario Forums
Kingston, Ottawa, North Bay, Thunder Bay, Hamilton, Toronto, London, Windsor
Metrics
Metrics

>ONTX measures outcomes of contacts.

Detailed Information
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